Services
There is a 100% moneyback guarantee when a service is canceled before a notification of commencement is received. Once a notification of commencement is issued, a canceled service attracts surcharges. The percentage surcharges depends on the amount of time and efforts invested prior to the cancelation notice. Once a draft level is reached, and a notification is sent to the customer, irrespective of submitted to the customer or in the editing stages, a refund is not possible.

Membership Registrations
There is a 3 days moneyback guarantee on paid membership registrations when no premium services and downloads are accessed. Registered members who access only free products are eligible for a refund. All refunds are subject to administrative surcharges ranging from 25-40% depending on the method used for payment.

Affiliate Products and Services
An affiliate product is subject to the refund policy of the owners.